Contact Us
If you need assistance with any aspect
of your service, please feel free to contact us anytime.
Via E-Mail:
The best way to communicate with customer service is by E-Mail. You
can Email us at service@geniehelp.net.
Sending your request by email gives us a printed copy of your VFE Number and problem and allows us to forward the problem in your own words
to the engineers if required.
Be sure to include your VFE Number and as much detail as necessary. We will normally respond to Email
inquires within one business day.
By phone:
The best way to reach EasyTel Customer Service by phone is call your own
VFE Number and press 0 from the greeting.
EasyTel
Customer Service is also available as a local call through our Public
Access Numbers, in over 1035 cities. Simply click on the
following link, call the city local to you, and press 0.
http://www.genie.us/publicaccess.html
You
can also reach EasyTel Customer Service toll free by calling
877-EasyTel (877-327-9835).
Via Fax:
877-EasyTel (877-327-9835), press the
start button on your fax machine as soon as we answer your call.
By Mail:
EasyTel Customer Service, 15760 Ventura Boulevard,
Suite A10, Encino, California 91436, USA. |