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Contact Us

If you need assistance with any aspect of your service, please feel free to contact us anytime.

Via E-Mail:

The best way to communicate with customer service is by E-Mail. You can Email us here.

Sending your request by email gives us a printed copy of your VFE Number and problem and allows us to forward the problem in your own words to the engineers if required.

Be sure to include your VFE Number and as much detail as necessary. We will normally respond to Email inquires within one business day.

By phone:

The best way to reach EasyTel Customer Service by phone is call your own VFE Number and press 0 from the greeting.

EasyTel Customer Service is also available as a local call through our Public Access Numbers, in over 1035 cities. Simply click on the following link, call the city local to you, and press 0. http://www.genie.us/publicaccess.php

You can also reach EasyTel Customer Service toll free by calling 877-EasyTel (877-327-9835).

Via Fax:

877-EasyTel (877-327-9835), press the start button on your fax machine as soon as we answer your call.

By Mail:

EasyTel Customer Service, 15760 Ventura Boulevard, Suite A10, Encino, California 91436, USA.











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